Privacy Policy

Privacy Policy

1. Introduction

Welcome to Robegifts.com (the “Site”). Robegifts (“we,” “us,” or “our”), operated by Lyndsey Mccorcle LLC, is dedicated to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our apparel (“Products”), subscribe to our communications, or otherwise interact with our services.

Your privacy is critically important to us. By accessing or using our Site, you acknowledge that you have read and understood the terms described in this Privacy Policy. If you do not agree with our practices, please do not use our Site or provide us with your personal information.

2. Information We Collect

To provide you with our Products and improve your experience, we collect certain types of personal information. This may include:

  • Identifiers: Information such as your name, email address, postal address (for shipping and billing), phone number, IP address, and account username (if you choose to create an account).

  • Commercial Information: Details related to your purchases and browsing activity, including Products purchased or viewed, order history, payment information (processed securely by third-party gateways; we do not retain full payment card details), and shipping details.

  • Internet or Other Electronic Network Activity: Data about how you interact with our Site, such as your browsing history, search queries within the site, pages visited, time spent on pages, links clicked, device type, operating system, and browser type.

  • Account Information: If you create an account with us, your login credentials (password is stored securely using hashing) and any preferences you provide.

  • Communications Data: Records of your correspondence with us, including emails sent to customer support or inquiries submitted via contact forms.

3. How We Collect Your Information

We gather personal information through various methods:

  • Directly From You: When you place an order, create an account, subscribe to our email list, contact our customer service team, or otherwise voluntarily share information with us.

  • Automatically Through Technology: As you navigate our Site, we use common data collection technologies like cookies, web beacons (pixels), and server logs to automatically collect technical and usage data related to your device and browsing behavior.

4. How We Use Your Information

We use the personal information we collect for specific, legitimate business purposes, such as:

  • Fulfilling Your Orders: Processing payments, communicating with you about your order, coordinating with our production partners to create your made-to-order items, arranging shipment, handling returns or exchanges, and providing related customer support.

  • Operating and Enhancing Our Site: Maintaining the Site’s functionality, analyzing site usage and user behavior to improve design and user experience, diagnosing technical problems, and developing new products or features.

  • Communicating With You: Responding to your inquiries and requests, sending important transactional messages (e.g., order confirmations, shipping updates), and providing customer assistance.

  • Marketing and Promotions: With your explicit consent where legally required, sending you emails about new product launches, special offers, brand news, or other updates we think you might find valuable. You always have the option to opt-out of marketing communications.

  • Ensuring Security and Preventing Fraud: Detecting and preventing fraudulent transactions, protecting the security and integrity of our Site and business, and enforcing our Terms of Service.

  • Complying with Legal Obligations: Meeting applicable legal and regulatory requirements, responding to lawful requests from public authorities, or defending our legal rights.

5. How We Share Your Information

Robegifts respects your privacy and does not sell your personal information. We share your personal information with third parties only when necessary to conduct our business and provide services to you, as described below:

  • Production Partners: As our apparel is made-to-order, we share necessary details (such as product design specifications, quantity, size, color, and your shipping address) with our trusted, carefully vetted production partners. This sharing is solely for the purpose of manufacturing, quality checking, and fulfilling your specific order. Our partners are contractually obligated to protect your information and use it only for these fulfillment purposes.

  • Service Providers: We utilize third-party companies to perform essential business functions. These include payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS, DHL), email service providers, website hosting services, data analytics providers, marketing platforms, and customer service tools. These providers only receive the information necessary to perform their designated functions and are contractually prohibited from using it for any other purpose.

  • Legal Requirements and Safety: We may disclose your information if required by law, court order, or other governmental or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our users or the public, or to investigate or prevent fraud or illegal activity.

  • Business Transfers: In the event of a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets (related to Debrah Arriola LLC), your personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

  • With Your Explicit Consent: For any other purpose not listed here, we will obtain your explicit consent before sharing your personal information.

6. Cookies and Tracking Technologies

Our Site uses cookies (small data files stored on your browser or device) and similar tracking technologies (like web beacons or pixels). These technologies help our Site function correctly (e.g., keeping items in your shopping cart), allow us to understand how visitors use the Site, remember your preferences, enhance your user experience, and potentially support our marketing efforts. You can typically configure your browser to manage or block cookies, but please note that disabling essential cookies may impair Site functionality.

7. Data Security

We take reasonable precautions and implement appropriate technical and organizational measures to protect the personal information we collect against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmitting or storing data online is completely secure. While we work hard to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including providing our services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable legal obligations (such as tax and accounting requirements). When retention is no longer necessary, we will securely delete or anonymize your information.

9. Your Privacy Rights

Depending on your location and applicable data protection laws (e.g., GDPR for residents of the EEA/UK, CCPA/CPRA for California residents), you may have certain rights regarding your personal information. These may include rights to:

  • Access the personal information we hold about you.

  • Request that we correct inaccurate personal information.

  • Request that we delete your personal information (subject to certain exceptions).

  • Opt-out of receiving marketing emails from us (usually via an “unsubscribe” link).

  • Obtain more information about our data processing activities.

  • Not be discriminated against for exercising these rights.

To make inquiries or exercise your applicable privacy rights, please contact us using the methods provided in the “Contact Us” section below. We will respond to verifiable consumer requests in accordance with applicable law.

10. Children’s Privacy

Our Site and Products are not directed toward children under the age of 16 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove that information from our systems.

11. Third-Party Links

Our Site may contain links to other websites not operated or controlled by Robegifts. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party website you visit, as we are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will post the updated policy on this page and revise the “Effective Date” at the top. Your continued use of our Site after the changes become effective constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our handling of your personal information, please contact us:

Address: 3900 Old Anson Rd, Abilene, TX 79603.

Email Us: [email protected]

Phone: +1(312)736-8124

Or via our Contact Us page: Contact Us Page